Privacy Policy

Privacy Policy – Balloora

Introduction

This privacy policy explains how Balora Jaraj ("we", "us") collects, uses, processes, and protects your personal data, and your rights in relation to that data, in accordance with applicable laws in the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL).

Balora Jaraj (Balloora)

Registered address: Riyadh – Othman Ibn Affan Branch Road

For any privacy or personal data inquiries:

📧 info@balloora.com

Personal data we collect

We may collect your personal data when you use our website, register with us, or take part in our events. This may include, for example:

Identity and contact data

  • Name
  • Email address
  • Phone number
  • Postal address

Professional data

  • Employer or organisation
  • Job title
  • Professional or educational background

Demographic data

  • Gender
  • Date of birth
  • Nationality

Registration and account data

  • Usernames
  • Passwords (stored in encrypted form)
  • Event registration details

Payment data

  • Card or bank transfer details where needed to complete transactions

Content and interactions

  • Notes
  • Comments
  • Survey responses
  • Any content submitted via the website or during events

Preferences

  • Interests
  • Communication and marketing preferences

Technical data

  • IP address
  • Website usage data
  • Data collected via cookies and similar tracking technologies

Photos and recordings

  • Photographs
  • Video recordings
  • Recordings of in-person or virtual events

Who this policy covers

  • Website visitors
  • Event participants
  • Speakers
  • Sponsors and exhibitors
  • Clients and prospective clients
  • Partners and service providers

Sensitive personal data

In limited circumstances we may collect sensitive personal data to facilitate your participation in events, such as:

  • Health-related data
  • Any information necessary to comply with regulatory requirements

We will not collect or process such data unless we have your explicit consent, or a legal obligation applies, and we apply strict safeguards.

How we use personal data

We use your data for the following purposes:

Managing and running events

  • Registration and attendance
  • Communications before, during, and after events
  • Access and content management
  • Improving the participant experience

Virtual events and live streaming

Where we run virtual events or live broadcasts, we use your data to manage sign-up and participation, analyse engagement, and improve content quality.

Marketing and communications

  • Sending newsletters
  • Invitations to future events
  • Relevant offers and services

You can unsubscribe at any time using the links in our messages or by contacting us.

Analytics and service improvement

  • Analysing website usage
  • Improving content and services
  • Understanding user interests

Legal compliance

  • Meeting legal and regulatory requirements
  • Responding to requests from competent authorities where required

Sharing data with third parties

We may share your personal data with:

  • Technical or operational service providers
  • Event partners where necessary and proportionate to the purpose
  • Public authorities where we are legally required to do so

We only share what is necessary and in line with applicable law.

International transfers

Because we use hosting, digital tools, or other services, data may be processed outside the Kingdom. Where that happens, we put appropriate safeguards in place to protect your data in accordance with applicable rules.

Cookies

We use cookies to improve site performance and user experience. You can control cookies through your browser settings. Disabling some cookies may affect how the site works.

Data security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, or alteration, including:

  • Secure systems
  • Encrypted connections (HTTPS)
  • Restricted access to personal data

However, no transmission over the internet can be guaranteed completely secure.

Retention and destruction

We keep your data only for as long as needed for the purposes described or to meet legal requirements. After that, we delete or securely destroy it.

Your rights

You have the right to:

  • Know the purpose and legal basis for processing your data
  • Access your personal data
  • Request a copy
  • Correct or update your data
  • Request destruction of your data when there is no longer a legal need to retain it

To exercise your rights, contact us at:

📧 info@balloora.com

Changes to this policy

We may update this policy from time to time. Any new version will be published on this website. Continued use of the site after changes constitutes acceptance of the updated policy.

Last updated: 4 Feb 2026